CLIENT QUOTES

" Since working with STEP, I have become more aware of my own needs, becoming more assertive, and I now have a much better feeling of self worth."

 

 

  1. Deciding to Work with a Business Coach Questionnaire
  2. Top 10 Reasons for Entering a Coaching Relationship
  3. Articles by Donla Twomey
  4. Other Articles and Surveys
  5. Recommended Books

Some of these articles are in pdf format. Click here to download Acrobat Reader.

3. Articles by Donla Twomey

“Adding Empathy to the Bottom Line”.
Accountancy Ireland, February 2004.
As organisations continue to evolve and change, it is increasingly recognised that accountants in industry need to be able to adapt and to learn new skills.
Accountancy Ireland Article.pdf

4. Studies and Surveys

CIPD Coaching and Buying Coaching Services, 2004.
One of the most comprehensive coaching surveys and studies around, including comparative studies of different coaching organisations, outline of key requirements from HR’s viewpoint and how to select and recruit ‘best-fit’ coaches for your organisation.
Click here to download pdf

The Future of Executive Coaching, 2002
Results of The Hay Group’s survey of HR professionals around the world focussing on the effectiveness, extent of use and organisational climate of executive coaching.
Click here to download pdf

Coaching at Work Survey, 2002
A survey by the Chartered Management Institute and the Campaign for Learning, based on 280 respondents, covering the extent and benefits of coaching in their organisations.
Click here to download pdf

MetrixGlobal Executive Briefing, 2001
Results of a study on the effectiveness of coaching, delivered by the Pyramid Resource Group, in a Fortune 500 company
ROI Coaching MetrixGlobal.pdf

Maximising the Impact of Executive Coaching, 2001
Results of Manchester Inc’s research into executive coaching, based on 100 clients from Fortune 1000 companies
Click here to download pdf

 

5. Recommended Books:

Topics

Leadership

High Flyers, Developing the Next Generation of Leaders by Morgan W. McCall, Jr
Harvard Business School Press. ISBN 0-87584-336-0

This book challenges conventional wisdom about how to groom executives for the top positions. McCall explains how senior managers can create an environment that supports the development of talent and link the company’s business strategy with the kinds of experiences people need if they are to lead a company in fulfilling its mission.

The Paradox of Success, When Winning at Work Means Losing at Life by John R. O’Neill
Tarcher Penquin, ISBN 0-87477-772-0

Leaders in all fields suffer from the paradox of success, however many are learning to step back and rebalance their lives. This book teaches readers how to sustain personal development over the long haul, through self-observation, deep learning and regenerative retreats. It helps readers renew their lives and reinvigorate their organisations in the process.

Organisational Challenges

Time to Think by Nancy Kline.
Cassell Illustrated; ISBN: 0706377451

The power of effective listening is recognised as the essential tool of good management. This book seeks to illustrate how hostility and entrenched views can be removed and innovative ideas put into practice.

Coaching, Evoking Excellence in O thers by James Flaherty.
Butterworth Heinemann. ISBN 0-7506-9903-5

In this book, the author convincingly shows that the only way to truly help people grow is to help them in developing new practices and new language, and that the only way to coach effectively is to enter into a reciprocal relationship where ‘coach’ and ‘coachee’ engage in a dance of mutual influence and growth.

Coaching For Performance by John Whitmore.
Nicholas Brealey Publishing Ltd. ISBN 1-85788-170-2

Adopted by many of the world's major corporations, this work suggests coaching as the essential team leadership skill. It argues the case for using questions, rather than instructions and commands and outlines the GROW model of coaching - Goals, Reality, Options, Will - to generate prompt action and peak performance.

Personal Effectiveness


Inner Game of Work by Tim Gallwey.
Texere Publishing. ISBN 1587990474

Ever since The Inner Game of Tennis, people and organisations have benefited from Gallwey's Self One/Self Two analysis. This latest book applies this liberating analogy to work, inspiring all of us to relax and trust our true self.

The 7 Habits of Highly Effective People by Stephen R. Covey.
Simon & Schuster. ISBN 0-684-85839-8

A classic work on living life from the principles of fairness, integrity, honesty and dignity. Explores Private Victory (be proactive, begin with the end in mind, the Four Quadrants of time management), Public Victory (think win/win, seek first to understand then to be understood, synergy) and Renewal (sharpen the saw).

Get Everything Done and Still Have Time to Play by Mark Forster
Hodder & Stroughton, ISBN 0340746203

Forster explores a range of "attention focusing" techniques - looking beyond the immediate tasks, learning to say "no", sorting out the significant from the trivial, and costing everything you do against a notional hourly rate of pay so that you can evaluate every activity against its "cost". He looks at how to identify resistance (the "R factor") in yourself and deal with it and notes the importance of "depth" activities such as yoga, meditation or journal writing to create calm.

Career Planning

Build Your Own Rainbow by Hopson Barrie & Mike Scally.
Management Books 2000. ISBN 185252300X

A workbook to help readers plan their personal and career objectives. It includes detailed exercises to analyse readers' current work values and transferable skills, and provides an extensive listing of matching jobs and occupations. Adopted by the Open University for their Work Options course.

What Colour is your Parachute by Richard Nelson Bolles.
Ten speed Press. ISBN 089815880X

Annually updated and revised over thirty years, Parachute advises people that the best way to find a job or make a career change isn't to answer a job ad or send in a CV. Instead he advocates 1) identifying your many talents. 2) working out where you would like to apply these transferable skills. 3) deciding how to pursue organisations which interest you. "Successful job hunting is a learned skill. You have to study it. You have to practice it. You have to master it". Attractive layout includes coloured fonts, lots of easy-to-read grids, charts and Internet sites.